Your building is your permanent billboard. The presentation and management of your building, both internally and externally, has a direct effect on resident satisfaction and asset value.
Cavil Group represents you by providing vibrancy, enthusiasm and passion in managing your brand and asset. We take things a little personally resulting in flawless and relentless attention to every detail.
Our Beliefs
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Our Point of Difference
We are a team of asset management experts. We have managed billions of dollars of assets and have smoothly moved thousands of residents into new, high end developments.
We deliver:
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A proactive approach - We foresee issues well before they become apparent
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Extreme attention to detail - It's in our DNA to notice the little things
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Things just get done - put simply, there is no 'later' or 'tomorrow' in our vernacular
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Unparalleled customer service
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Exceptional cleaning
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Intricate knowledge of the buildings we manage with instant responses to questions
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Immediate recognition and actioning of requests
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Proper, timely, meaningful communication
building management
Not just another building management company. We possess an unparalleled understanding of an entire building's operations. Our core purpose is to manage every aspect of our buildings, no matter how complicated or intricate the detail.
concierge
Cavil Concierge provide a bespoke, tailored & professional service for the individual needs of our buildings and residents, making life that little bit easier. Our concierge provide time, attention and care resulting in hotel style service for all buildings.
security
Cavil Security is a team of vigilant, energetic and proactive professionals. Fully trained in their art, our guards go above and beyond to look after both you, your home and your asset well beyond their scope.
Services
cleaning + sanitisation
Meticulous attention to detail. It's in our DNA to notice everything and ensure your asset is always immaculately presented and hygienically sanitised.
consulting
We can assist you by sharing our vast amount of insider knowledge and trade secrets to educate and provide that finishing touch to any project.
mystery audits
Cavil Group performs regular audits/mystery visits to all our sites. These are conducted by people external to the core team and reports are generated showing expectation vs outcome to ensure quality and consistency.
Policies
Accountability
The buck stops with us. We are so confident in our ability, new partners are able to engage Cavil Group on an initial month to month offering where if they are not 100% satisfied with our performance, they can terminate the service at any time.
Privacy
We consider privacy at the forefront of everything we do. We adopt stringent practices that are clear, precise and decisive ensuring all parties involved understand their obligations and all information shared and communicated is regarded as highly sensitive.
WHS
A workplace that is free from injury, illness and hazards is our major priority and Cavil Group will not compromise the safety of our workplace under any circumstance. Foresight is key! Through our Integrated Management System, workplace safety is maintained and implemented to an optimal level and is certified to the international standard for WHS management. All operations are compliant with the WHS Act 2011.
Quality
Our commitment to maintaining impeccable building management services is reinforced by the implementation of our Integrated Management System.
Safety
All Cavil Group staff are put through an exhaustive recruitment process.
Diversity
We pride ourselves on employing people from diverse backgrounds, all while ensuring they are met with the support and training required to embrace a successful career within the industry. We provide a supportive framework coupled with an inclusive culture to empower Aboriginal & Torres Strait Islander people and their communities via our Reconciliation Action Plan (RAP).